Industry
Support desks for providers serving many clients, and marketplaces where businesses buy IT services from verified vendors. We have built these 2 systems before, so your project starts from a design that is known to work.
What we have built
This helpdesk lets each client company’s employees — or guests without an account — raise tickets that are routed to the least-loaded available agent for that company and category, discussed in a thread, and reported on by company, category, priority and agent.
This marketplace verifies businesses and vendors, lets clients post requirements through category-specific forms, runs bidding with shortlists and clarifications, and then manages the engagement — contracts with milestones, three fulfilment workflows, escrow and wallet, invoices with VAT, messaging, reviews and disputes. Bilingual with right-to-left layout.
Technology
Professional & IT services
We arrive knowing the vocabulary, the approval chains and the reports people need at month end. You keep the full source code.
