Masters
Models, variants, colours, bills of materials, parts with fitment, price lists, tax rates, territories, dealers, outlets, warehouses and bins.
Dealer management system and manufacturer ERP
One system from purchase order to production line to dealer showroom to workshop — with each dealer seeing only their own data, even offline.
The problem
A vehicle manufacturer selling through dealers usually runs procurement, production, dealer supply, sales, service and warranty in separate tools. Chassis and battery serials are matched by hand, dealer credit is checked after the fact, and the head office cannot see stock or sales across the network until month end.
This platform covers the whole chain: procurement and stores, production that mints serialised vehicles, credit-checked dealer allocation and dispatch, dealer sales and finance, workshop and warranty, and accounting export — with row-level tenant isolation and an offline-capable dealer app.
Who uses it
Features
Models, variants, colours, bills of materials, parts with fitment, price lists, tax rates, territories, dealers, outlets, warehouses and bins.
Supplier scorecards, indents, RFQs and quotations, purchase orders and amendments, gate inward, QC, GRN, returns, debit notes and import landed cost.
Production orders and material issue; finished-goods receipt mints each chassis with its paired battery serial, followed by vehicle QC.
Dealer indents, credit checks, allocation runs, dispatch with transporters, dealer GRN, GST invoices, dealer ledger, schemes and targets.
Leads, test rides, quotes, bookings, retail invoices, registration, finance cases, pre-delivery inspection, trade-ins and campaigns.
Counter sales, returns, credit notes, back orders and online orders.
Appointments, estimates, job cards with labour, parts and photos, job invoices, battery diagnostics and service reminders.
Policies, registrations, claims with evidence and RMA, recall campaigns, complaints with SLA and CSAT.
Ledgers, payment vouchers, journals and batched export to the accounting package with ledger mapping.
A rule-driven approval engine, and document conversion from indent to RFQ to purchase order and on down the chain.
Sync packs and a durable mutation queue, with overcommit rejection and a list of sync exceptions to resolve.
Head office can ask questions in plain language; the assistant uses permission-checked tools and pseudonymises personal data before anything leaves the system.
Architecture
A monorepo with one API, a head-office web app and a dealer mobile app. Tenant isolation is enforced by the database itself, not just by the application, and everything that leaves the system goes through an outbox.
Built before, fitted to you
We have delivered this kind of system, so yours starts from a design that is known to work, not a blank page. Your workflow, your terminology and your approval chain shape what we build on top of it.
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